Order Status

Track Your Order

Check where your order is without signing in. Search by order or reference number, by phone number, or by your game User ID.

For your privacy, the details shown are partially masked.

Which number can I use?

Every store order gets a number starting with INV, followed by the order date and time plus a 5-digit code. You will find it on your receipt page, for example:

INV2026072423044130034

Reseller orders are found the same way: paste the order reference (DASH-…), the serial number (INV-…), or the supplier reference from your invoice.

Store order number (e.g. INV2026072423044130034), or a reseller order's reference, serial, or supplier ref.